Support · Policies

Payment Terms

Last updated 1 July 2026

This page is placeholder copy for the visual mockup — final wording must be reviewed by legal counsel and your payment gateway provider's terms before the real site goes live.

Accepted payment methods

When you're charged

Print Shop orders are charged in full at checkout, before production begins. Design Services and Corporate Gifts quotes are typically billed as an advance on quote acceptance and a balance on completion — the exact split is stated in the individual quote.

Invoicing

A GST-compliant invoice is generated automatically for every order and available under My Account → Orders. Corporate accounts can request invoices addressed to a company GSTIN at checkout.

Failed or disputed payments

If a payment fails after your card or bank has been debited, funds are typically reversed by your bank within 5–7 business days; contact support with your transaction reference if it takes longer. For disputed charges, contact support before raising a chargeback so we can resolve it directly.